CONTACT AND DIRECTIONS

Do you have any questions about our group of companies? Do you have a brilliant idea of how we can make our products even better? Would you like to point something out to us? Or just praise?

Then simply fill out this form – we are open to hearing from you and look forward to your suggestions!

COMPLAINT FORM

Help us to optimize our products and processes - and let us know if we were unable to meet your requirements with our products. Even if something was wrong, we are happy to be there for you and look forward to hearing from you! In order to be able to investigate complaints, we ask you to keep the goods in question, including the packaging, and to provide us with the batch number (letter-number combination starting with “A” near the best-before date).

We will process your request as soon as possible in our customer service and quality assurance department!

 

Your Message

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Datenschutz

Ich habe die Datenschutzerklärung zur Kenntnis genommen. Ich stimme zu, dass meine Angaben und Daten zur Beantwortung meiner Anfrage elektronisch erhoben und gespeichert werden.

Hinweis: Sie können Ihre Einwilligung jederzeit für die Zukunft per E-Mail an info@lambertz.com widerrufen.

 

*Pflichtfeld

*Im Falle einer Reklamation, bitten wir Sie, uns mitzuteilen, um welches Produkt es sich handelt und die zu beanstandende Ware mit der Originalverpackung aufzuheben, um uns diese im Nachgang zur Verfügung zu stellen. Eine Reklamationsbearbeitung kann nur anhand der Codierungsangaben erfolgen. Diese finden Sie unmittelbar neben dem Aufdruck des Mindesthaltbarkeitsdatums auf der zu reklamierenden Verpackung.

Anschrift

Aachener Printen- und Schokoladenfabrik
Henry Lambertz GmbH & Co. KG
Borchersstraße 18
D-52072 Aachen

Tel. Verwaltung: +49 (0)241 / 89 05-0
Fax Verwaltung: +49 (0)241 / 89 05-270
E-Mail: info@lambertz.com
Web: www.lambertz.de

NOTE FOR APPLICANTS

In order to guarantee you the highest possible protection of your personal data when submitting application documents, the Lambertz Group provides an application portal. We therefore ask those interested in vacant vacancies or unsolicited applicants in our company to send their application documents exclusively via the portal, which you can access via our “Careers” page. Sending your documents via email does not provide sufficient security when transmitting personal data. If you still send us your application by email, we would like to expressly point out that it will be deleted automatically and that applications sent by email will not be processed. We also cannot process zipped files due to the risk of containing malware. We therefore ask you to generally refrain from sending application documents via email or sending zip files.

We would also like to point out that application documents received by us by post will not be returned.

It is possible to collect the documents from us within 4 weeks of completing the application process.

Documents that are not collected within the aforementioned period will be destroyed for data protection reasons.